Have You Learned Today?
Year of TECHNOLOGICAL ENHANCEMENT
July 2026
Dear SBI Family,
This month, I would like to recommend Extreme Ownership by Jocko Willink and Leif Babin, a book that I believe offers valuable lessons for anyone who wants to grow as a leader, manager, or professional.
Info of The Day
Why upselling is important for hotels
While upselling often gets touted as a great way to boost revenue and the guest experience, its importance goes way beyond that. Here are strategies you can use to generate more revenue from your existing guests and easy ways you can implement them today.
The top 10 hotel performance metrics
Operating a hotel business means evaluating a lot of numbers, from occupancy to revenue, costs, and more. Identifying metrics and key performance indicators (KPIs) is essential to running a successful operation.
The importance of sleep
The busier we get, the lower a priority sleep seemingly becomes. As a society, we have come to view ‘powering through’ with little sleep as a sign of strength. Yet sleep is one of the body’s most important physiological processes.